SUPPORT

FAQs

What is 42foundry?

We'd love to tell you more! Head over to our About Us section to learn our story.
Do you do only SPF-based products?

At 42foundry, we're here to solve real beauty problems. We noticed a huge gap in the market - people wanted SPF protection without the extra step, so we started infusing sun protection into everyday makeup. As we grow, we're committed to listening to you to make beauty truly efficient and effortless. Have something you'd love to see? Share your wishlist with us here.
When will my order arrive?

We typically ship within 24 hours of receiving your order. Once it's on its way, delivery usually takes 4 to 8 days, with metro cities often seeing faster timelines. For more remote locations, it may take a bit longer. We'll keep you updated via email if there are any unexpected delays.
What are your shipping charges?

Shipping is free on orders over ₹800. For orders below that, there's a small ₹99 shipping fee.
Do you offer Cash on Delivery?

We offer partial COD to ensure smooth, timely deliveries for everyone. You'll pay a nominal non-refundable advance of ₹150 online, and the rest in cash when your order arrives. This helps us confirm genuine orders and keep things running seamlessly.
What is your return and refund policy?

We offer refunds or replacements if you receive a wrong, damaged, or expired product. Simply reach out to us at admin@42foundry.in within 5 days of delivery, and we'll take care of it. For full details, check out our Return & Refund Policy.
Are you cruelty-free?

Absolutely. We adore animals and would never test on them. Instead, all our products are dermatologically tested on human volunteers to ensure that they're safe and effective for you.
I’m a creator and I'd love to collaborate with 42foundry. How do I get in touch?

We'd love to hear from you! Drop us a line at admin@42foundry.in for all collaboration and PR inquiries.
Are you hiring?

We are! We're always looking for passionate, driven people who believe in what we're building. If 42foundry's mission resonates with you, send us an email at admin@42foundry.in with a 2-minute video telling us why you'd love to join our journey.